My Projects

Here's a sneak peek into some of the UX design projects I've been fortunate to work on, collaborating with over 70 different companies - some for months, others for years.
UX Copywriting for MPB
Service Design Blueprint
Tackling Hearing Aid Stigma: Research & Design
B2C Product Page Research & Design

UX Copywriting for MPB

Overhaul the copy for MPB's Customer-facing platform. This large task involved Chief-level stakeholders across different departments. I used Notion to build a sitemap of the platform, familiarising myself with the various flows and make copy improvements based on UX Copywriting best practices.

Service Design Blueprint

Service design is a holistic overview of the business/operation. It looks to determine the standard touchpoints a customer has with the business and anything that can affect a customer’s experience. This can include products, communications, employees, systems and processes.

Tackling Hearing Aid Stigma: Research & Design

A research and product development project identifying stigma components to conceptualise a better design and purchase process.

B2C Product Page Research & Design

MPB's heart. Selling products is what keeps MPB alive, with tough competition, getting this right is key. We went hard on research and developed key concepts.

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If you're looking for someone with a breadth of knowledge, look no further.
Drop me a line to have a quick chat or grab a coffee if you're in the Vancouver area.
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